You don't need it to register, deposit or explore markets.
Open Account & settings, then Identity verification. Upload a passport (photo page; an extra page is optional) or a national ID card (front and back). Files must be JPG, PNG or PDF, up to 6 MB each, with all four corners visible and the text sharp.
The page shows your verification progress:
- Not started: you haven't submitted documents yet.
- Submitted: we received your documents; you don't need to do anything.
- In review: a reviewer is checking your documents.
- Approved: your identity is verified, and you can withdraw.
- Needs more information: your documents need to be sent again, for example because a photo was unclear. Contact support before you resubmit.
- Rejected: your submission was not accepted. Contact support to understand the reason and your options.
A member of our team reviews every submission; the support assistant cannot approve or reject it. We don't publish a fixed review time. Never send identity documents by chat or email.