What service status labels mean

FALKR shows a status label wherever a service isn't fully available.

The label describes the service; your balances stay in your account.

  • Available: you can use the service now.
  • Temporarily paused: the service is paused for a while. Deposits sent while deposits are paused are still detected and credited after the pause ends.
  • Not available yet: the service hasn't opened. Today this applies to Spot, Futures, TradFi and Predictions trading and to internal transfers.
  • On hold: withdrawals are on hold while a deposit to your account is re-verified on the blockchain.
  • Identity verification required: verify your identity to withdraw.
  • View only or Read only: you can see prices and information, but not trade.
  • Execution unavailable: orders can't be placed from this screen right now.

We announce each product when it opens. If a status doesn't change or doesn't match this list, contact support.

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Need more help?

Email support at support@falkrmarkets.com. Never send your password or any verification code.